F-Machine Support

Official setup, maintenance and product guidance.

Start with your model

Choose ALPHA, PRO4, GIGOLO or TREMBLR for model-specific resources. For connection options, compatibility and replacement parts, browse the accessory guidance below.

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Support by topic

Start with your model, then use these focused resources for connection, care, warranty and replacement guidance.

F-Machine Connect

F-Machine Connect supports local and remote control for ALPHA, GIGOLO and TREMBLR. PRO4 does not support app control and uses its dedicated wired controller.

Download on the App Store Download for Android

Accessories / Compatibility

Review connection systems and model compatibility before choosing an accessory.

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Cleaning & Maintenance

Start with the model guide and use removable or replaceable parts as designed. TREMBLR receivers and sleeves are serviceable separately.

Warranty

Review the 12-month limited warranty and the conditions that apply to authorised purchases.

Replacement Parts

Find receivers, sleeves, caps, hoses and wearable support for the TREMBLR system, with product-specific guidance.

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Contact

For product enquiries, usage assistance or after-sales support, email the F-Machine team.

Contact us

For product enquiries, usage assistance or after-sales support, contact us using the details below.

Email sales@f-machine.hk